OneSearch
Frequently Asked Questions
SIM Library’s opening hours are:
Monday - Friday: 9.00 A.M to 9.00 P.M
Saturday: 9.00 A.M to 5.00 P.M
Closed on Sundays & Public Holidays
Use your Library Account to:
- Search and reserve books
- Review your loan record, due dates and library fines
- Renew loaned books
- Check for status of book reservations
Click here to book Group Discussion Rooms.
All fresh SIM GE graduates can apply for a free one-year Experience Membership scheme which allows you access to SIM Library and its selected E-resources.
Click here to join the Experience Membership Scheme.
Email the library team at libenQ@sim.edu.sg or call us at +65 6248 9601 for assistance.
Email the library team at libenQ@sim.edu.sg or call us at +65 6248 9601 for assistance.
Report it immediately upon discovery to the Library staff.
You will have to pay for the current cost of the missing book and an additional administrative fee of $16.20 (inclusive of 8% GST).
Do note that if you have lost an out-of-print book, you will be charged at a flat rate of $100 (inclusive of 8% GST).
Update your contact details such as your phone number and email address at:
SIMConnect or
SUSS Student Portal (only applicable to SUSS students enrolled before July 2022) or
SIM Society Portal
Only SIM students, SIM faculty/associates, members of SIM Society and SIM staff are allowed to borrow physical books and AV materials from SIM Library.
Please note that all SUSS students, staff and faculty are not allowed to borrow physical books and AV materials from SIM Library.
| User Category | Borrowing Privileges |
|---|---|
| SIM Students |
Undergraduate - Max 6 items Postgraduate - Max 8 items |
| SIM Faculty | Max 12 items |
| Members of SIM Society | Max 6 items |
| SIM Staff | Max 6 items |
| Collection | Loan Duration | Request Cancellations | Who Can Borrow |
|---|---|---|---|
| Recommended Course Collection (RCC) | 3 Days | Request will be cancelled if not collected within 1 day | SIM Students and SIM Faculty |
| Course Collection | 7 or 21 Days | Request will be cancelled if not collected within 2 days | All Library Users |
| Collection | Loan Duration | Request Cancellations | Who Can Borrow |
|---|---|---|---|
| Recommended Course Collection (RCC) | 3 Days | Request will be cancelled if not collected within 1 day | SIM Students and SIM Faculty |
| Course Collection | 7 or 21 Days | Request will be cancelled if not collected within 2 days | All Library Users |
Due to limited copies of periodicals, these can only be browsed in the library.
SIM Library does not keep exam papers.
SIM GE
Visit your university partner’s library website for more information on how to access exam papers.
Our subscription or licensing agreement may not cover the dates that you need. For instance, certain journal articles from the past 1 year cannot be viewed.
Do refer to the E-Resource map on the library website to find a suitable database for your needs.
Click here for the E-Resource map.
SIM Library provides SIM students with newspaper databases such as Factiva, Straits Times, Business Times and Financial Times.
Click here to access the E-Resources on SIM Library.
For access to Financial Times, please contact libenQ@sim.edu.sg.
The SIM Library website provides short videos on how to use the online databases.
Watch these videos on the SIM Library website
- Select Videos & Guides under E-Resources
- Under Library Briefing Video, select your university partner.
Yes, you can return the books at the 24-hour automated book-drop by the library entrance at SIM HQ.
All books can be returned through the book-drop. Laptops and AV materials can only be returned at the library counter.
| Collection | Loan Duration | Renewals |
|---|---|---|
| Recommended Course Collection (RCC) | 3 Days | Not renewable |
| Course Collection | 7 or 21 Days | Max 2 renewals |
Login to your Library Account to renew book loans.
Renewal can be done only if there are no reservations for the item.
Three possibilities for unsuccessful renewals:
- The item was borrowed today. Renewal will only take effect on the day the book is due for renewal.
- There is a prior reservation for the item you have borrowed.
- Recommended Course Collection (RCC) books cannot be renewed.
Yes! If you change your mind, you can cancel your book reservations online through your Library Account or call the library team at +65 6248 9601.
Email your recommendation to the library team at libenQ@sim.edu.sg. The purchase is subject to library acquisition policies.
| Collection | Loan Duration | Overdue Charges |
|---|---|---|
| Recommended Course Collection (RCC) | 3 Days | $0.50 per day |
| Course Collection | 7 or 21 Days |
Fines can be paid at the Library Counter via NETS or CashCard.
To settle your fines via PayNow, do email the library team at libenQ@sim.edu.sg
- SIMSTUDENT\ (SIMConnect ID)
- E.g. SIMSTUDENT\jtan001
- SUSS\ (Canvas ID)
- E.g. SUSS\jtan001
Please note that SUSS students enrolled after July 2022 are not allowed to access SIM Library space.
| Devices | Loan Duration | Overdue Charges |
|---|---|---|
| Laptops | 6 hours | $2.00 per hour |
Laptops are available for loan in the library.
Allowed to borrow laptops:
- SIM students
- SUSS students enrolled before July 2022
Yes, CashCard or EZ-Link card operated self-service photocopier machines are available in the Photocopy Room next to the library.
Click here for the price list.
All SIM students, SUSS students and SIM Society members are welcome to use the photocopying services.
You may print from any of the PCs located in the:
- Library
- Photocopy Room (next to the library)
- Blk B Level 1
Release and collect your printouts at the Print Release Stations located in the Photocopy Room or Blk B Level 1.
Payment methods are via EZ-Link card, NETS FlashPay or QR Code.
Mondays to Fridays
8.30am to 5.30pm
Close on weekends and Public Holidays
For printing/photocopying enquiries, please contact the Photocopy Room (Seng City) directly at 6469 3525.