OneSearch

Singapore Insitute of Management Libraries

Frequently Asked Questions

What are the operating hours of SIM library?

SIM Library’s opening hours are:
Monday - Friday: 9.00 A.M to 9.00 P.M
Saturday: 9.00 A.M to 5.00 P.M
Closed on Sundays & Public Holidays

What features are available on my Library Account?​

Use your Library Account to:

  • Search and request books
  • Review your loan record, due dates and library fines
  • Renew loaned books
  • Check for status of book requests

How do I book Group Discussion Rooms and 2-Seater Privacy Pods?

With effect from 19 July 2023, bookings of Group Discussion Rooms and 2-Seater Privacy Pods has moved to MySIM app.

Please note that SUSS students enrolled before July 2022 will need to email library team at libenQ@sim.edu.sg to book.

What library Services will be available to me after I graduate?

All fresh SIM GE graduates can apply for a free one-year Experience Membership scheme which allows you access to SIM Library and its selected E-resources.

Click here to join the Experience Membership Scheme.

Why are there no shelves in the library? How do I now borrow books?

The SIM Library is now a shelfless library. However, you can still borrow course books.

At the SIM Library website, simply

  • Search for books via OneSearch
  • Place a request
  • Collect requested book from the Collect & Return Lockers after you have received a confirmation email

Click here to watch a video on how to borrow a book.

Who can access SIM Library?

  • SIM Students
  • SIM Faculty
  • SIM Staff
  • SIM Society Members
  • SUSS Students enrolled before July 2022
  • Who can book or access to Group Discussion Rooms?

  • SIM Students
  • SIM Faculty
  • SIM Staff
  • SUSS Students enrolled before July 2022
  • I cannot log into my Library Account. I am prompted with an error message.

    Email the library team at libenQ@sim.edu.sg or call us at +65 6248 9601 for assistance.

    I lost my item when I was in the library. What should I do?

    Email the library team at libenQ@sim.edu.sg or call us at +65 6248 9601 for assistance.

    You can also approach the Security Counter at Blk A Level 2.

    I lost a library book. What should I do? How much do I need to pay?

    Report it immediately upon discovery to the Library staff.

    You will have to pay for the current cost of the missing book and an additional administrative fee of $16.35 (inclusive of 9% GST).

    Do note that if you have lost an out-of-print book, you will be charged at a flat rate of $100 (inclusive of 9% GST).

    How do I update my particulars with the SIM Library?

    Update your contact details such as your phone number and email address at:
    SIMConnect or
    SUSS Student Portal (only applicable to SUSS students enrolled before July 2022) or
    SIM Society Portal